How to Manage Customer Feedback [FREE Checklist]

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How to manage customer feedback

Warren Buffet once said, “It takes 20 years to build a reputation and five minutes to ruin it.” Technology has made it very easy for consumers to provide instant critiques about your business on a variety of platforms. For a small business, it can seem daunting to know what to do to manage your reputation online and scary to realize … Read More

The Importance Of Online Reviews For SEO Success

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importance of online reviews

Providing a superior customer experience is more important now than ever. In the past, disgruntled clients might express their displeasure in person at your place of business. In extreme cases, a complaint could be filed with the Better Business Bureau. Now, consumers have the ability to easily stream live video over social networks, leave scathing real-time feedback on a growing … Read More